BATTLES WITH AMAZON.COM ABOUT REVIEWS/SHORT LINKS ‘WHERE LIES MY HEART’ BY KJ ROLLINSON

I had two battles with Amazon.com about reviews and short links. I quote one of their original guideline.

‘After your first purchase you’ll be able to review any product on Amazon regardless of where you purchased that product. We don’t permit reviews of the same product from customers in the same household’. This arose because I got a 5 star review on Amazon.com for my book ‘Where Lies My Heart’ from a colleague. I wrote to her asking whether she would copy/paste the same review to Amazon.co.uk. She wrote to me saying that Amazon.com wouldn’t allow her to put a review on Amazon.co.uk because she hadn’t an account with them. I sent an email to Amazon.com including the following. ‘I would point out that you don’t say Amazon.com or Amazon.co.uk, or any of your other companies – you only say Amazon.’

They have now altered the guideline to read: ‘To post a review, customers must spend at least $5.00 using a valid credit or debit card. Prime subscriptions and promotional discounts don’t qualify towards the $5.00 minimum. Customers in the same household cannot submit a review for the same product.’

Strange they didn’t include in their replies they had changed the wording! But they allowed the 5 star review to stay on Kindle, even the Kindle book costs only $1.93, paperback $11.93, and on Amazon co.uk £1.46p and £6.50p respectively. I assume Amazon.com means spending $5.00 at some time.

Again, I had another battle with Amazon.com about my short link to my latest book ‘Where Lies My Heart’. (I wanted to put in Twitter, and the long link would have taken much of the total syllables Twitter allows).

Amazon.com wouldn’t give me a short link to my book as I hadn’t bought a book from Amazon.com. Although they gave me a short link to my author’s page on Amazon.com. I wrote an email to Amazon.com saying they had given me a short link to my author’s page; why they couldn’t give a short link for use on Twitter? Included in my email I said I felt it was very short-sighted of them not giving me a short link to my book, because they will lose out on income.

What do others readers think about my comments to Amazon.com?

(By the way, if you are interested to read my author’s page on Amazon.com or Amazon.co.uk here are the links.) Here is the link to Amazon.co.uk http://www.amazon.co.uk/-/e/B009ATNOQO and Amazon.com https://t.co/JB5M7Lgggp and the short link to ‘Where Lies My Heart’ on Amazon co.uk, https://www.amazon.co.uk/dp/1533039097